All meetings are by pre-arranged appointment. If you just show up, no one will be available to meet with you without some advance coordination. Please contact our Property Manager to arrange a time.
Please visit our TenantCloud portal to view all available units.
Additionally, you can contact us and we would be happy to tell you.
Let us know what you are looking for and we can put you on a waiting list for a unit with those characteristics.
Lease terms are typically for 12 months. Sometimes we agree to shorter lease terms but always with a rent premium. We do not write leases for less than 6 months.
The required security deposit typically equals the rent for 1 month, but this can increase when there are credit issues involved.
Trash and basic high-speed internet are all included in the rent. Tenants pay for power, TV, and any desired internet upgrades.
Upscale stainless-steel appliances including a refrigerator, dishwasher, microwave, oven/range, and garbage disposal. Every apartment has a washer/dryer.
Via an energy-efficient heat pump system (part of the electric bill); the apartments are designed to be energy-efficient.
Generally speaking, plan on $50-90 per month as a likely power bill, depending on the season (and your usage). The common areas of Pulaski Lofts are heated/cooled (paid by Pulaski Lofts) and the apartments adjacent to yours create powerful insulation that aids in keeping your costs low.
We are located near downtown Pulaski, just a short stroll from area shops, restaurants and the town’s rich history.
Right in your apartment! Every apartment has a washer/dryer in the unit.
Pulaski Lofts has approximately 14-acres of grounds, and the lovely and very walkable Downtown Pulaski is a short stroll away.
In terms of dogs, only certain “bite breeds” are prohibited, while most other dog breeds are warmly welcomed.
There is a one-time non-refundable pet fee, charged per pet. There is no monthly “pet rent” or separate pet deposit.
Banned breeds include: Pit bulls, Dobermans, Chows, Rottweilers, German Shepherds, Dalmations, Huskies, Malamutes, and Presa Canarios.
There are other rules and regulations in the lease needing your thorough review, but some of the major lease restrictions regard number (2 pets per unit limit) and respective weights (70lbs per pet maximum).
We have approximately 14 acres where you can walk your dog (always leashed). Many of our tenants have dogs, so there are plenty of two- and four-legged friends to be made!
Our address is 500 Pico Terrace, Pulaski, VA 24301.
Not at all, we like quiet living. While our tenants are fun and friendly folk, we cater to busy professionals that like to sleep peacefully at night. If you are seeking something more loud and crazy, please look elsewhere, as we do enforce a Quiet Hours policy. Those that disrupt this policy will not be with us for long!
For more information on the history of Pulaski Lofts, click here.
We think you will feel very safe at Pulaski Lofts. Pulaski is a wonderfully charming and safe place. We also have access control at our exterior doors, and cameras that are continually covering the exterior entrances, hallways, and the grounds – not that any of this is needed in Pulaski! Pulaski Lofts meets a high standard for resident security.
Yes, we charge an application fee to cover the cost of the background check. Applicants must have a minimum combined gross monthly income of 3 times monthly rent; additional sources of verifiable income may be considered.
Not long at all! We can usually have the required background check complete and a customized lease back to you for review within 24 hours.
Currently, you can only contact us to be placed on our waiting list.
Once construction is nearing completion, we will begin taking applications (with those on the waitlist receiving priority). Once your application is received, we will process your background check (you will receive authorization instructions via email). Following the background check, we will provide you a lease for your review.
Sometimes we do. If this happens in your case, we will send you a Landlord Reference Form and we ask that you have your current landlord fill it out and send it back to us via email (pulaskilofts@gmail.com). If you prefer for us to reach out to your landlord directly, we are happy to do so, but will ask that you provide us their contact telephone number and/or email address.
Once you’ve applied, we request your credit/criminal background check from a third-party background check provider. From that request, you will receive an email from the firm requesting your authorization to allow us to run your background check.
We cannot proceed with this credit/criminal background check until you follow the instructions on that email and authorize us to proceed with the background check. If you cannot locate the email, please check your spam folder. If it is not in your spam folder, please let us know and we will resend it.
All meetings at Pulaski Lofts are done by pre-arranged appointment. If you just show up, no one will be able to meet with you without some advance coordination. To set up that move-in appointment, please contact us (well in advance is preferred) to arrange a time to meet.
On your move-in day at your pre-arranged appointment time, please meet the Property Manager in order to:
It is best to do the move-in inspection the day you arrive, but there is a 5-day window.
The move-in inspection is done together with the Property Manager, resulting in a completed inspection form as a record of any pre-existing issues.
The inspection form ensure all aspects of your apartment are in good working condition. If, for some reason, this was not done on your move-in day, you have 5 days to submit this inspection form to be added into your file.
Your completed inspection form ensures that no pre-existing damages will be deducted from your security deposit upon move-out. If you did not complete this inspection form, please contact us right away.
The information you provide on the Resident Information Form helps us keep accurate records and stay in contact with you, particularly when there is an emergency.
Please notify us if your phone number, emergency contact, or license plate and/or vehicles change.
When you move in, please break down all boxes before putting them in the dumpster. Do not put empty/whole boxes into the dumpster. Dumpster pick-up is (usually) once weekly, so feel free to put the boxes (broken down) outside the dumpster if it seems full (please no trash, though, as it might attract rodents).
All exterior entrances have access control discouraging unauthorized entry. Authorized access is only granted via key fob, assigned access code, and/or being “buzzed in” from the callbox located at the western entrance. When you move in, the Property Manager will provide you an assigned access code and key fob.
The building entrances and most of the exterior is being video-recorded by cameras.
The Town of Pulaski is a very safe place, but regardless, Pulaski Lofts meets a high standard for resident security.
Ideally, you would leave your unit keys, door access fob, mailbox keys, and storage room keys (if applicable) with the Property Manager during your move-out inspection.
If that does not happen, leaving all keys in a labeled envelope in the rent drop box is a good alternative.
Tenants are obligated to your lease through the end of your term.
Early termination is allowed for leaseholders who are active military members with valid/documented transfer orders.
If the military provision does not apply to you, you may also choose to terminate your lease early by giving sixty (60) days advance written notice and paying the applicable termination fee.
The early lease termination fee is equal to two (2) months rent and must be paid within ten (10) days of giving notice, else your notice will be considered invalidated.
Unfortunately, our lease termination agreement still applies.
If you want us to market your apartment to other prospective tenants, you will need:
We can only market an occupied apartment if the current tenant keeps it in “show” condition.
*The early lease termination fee is equal to two months rent and must be paid within ten (10) days of giving notice, else your notice will be considered invalidated.
No, security deposits cannot be used as your rent payment for your last month. This is stated in your lease agreement.
This is not a requirement, but a good idea. This is ideally done with the Property Manager, and an inspection form will be completed and retained as a record of any existing issues. You participating in this inspection process ensures that you are aware of any damages that might be deducted from your security deposit. The inspection will occur with or without you, but we encourage you to schedule a time with the Property Manager to do it together! Any incoming tenant will conduct a corresponding inspection of the same apartment.
When you do your move-out inspection with the Property Manager, you will partially fill out a security deposit refund form where you will write down your forwarding address.
Within 45 days of your lease end-date, we will mail you a copy of this security deposit refund form along with any applicable deposit refund.
If your security deposit is not sufficient to cover any damages or other outstanding charges, you will be mailed an invoice for these things.
It is always our goal to refund the full amont of the security deposit back to the tenant, but that is conditional upon the tenant leaving the apartment in great condition (as well as having paid rent on-time). The Move-Out Information Packet providing by the Property Manager will have some guidelines to help you through that process in a step-by-step manner.
Please understand that you are obligated to your lease through the end of your lease term.
Early lease termination is allowed for leaseholders who are active military members with valid/documented transfer orders.
If the military provision does not apply to you, you may also choose to terminate your lease early by giving sixty (60) days advance written notice and paying the applicable termination fee.
The early lease termination fee is equal to two (2) months rent and must be paid within ten (10) days of giving notice, else your notice will be considered invalidated.
We can only do this with your consent, of course, as the apartment is yours through your lease term so long as we have not already mutually-agreed to terminate the lease early (provided you are in good standing with rents paid, etc.).
In the odd circumstance that we have a tenant move-in early to your apartment after you’ve vacated, but before your lease term is up, we are happy to refund to you the rent for the days the apartment (during your lease term) was occupied by another tenant.
We will send you an email reminder. We are serious about getting rent paid, as unpaid rents hurt our ability to manage and operate the property for everyone.
Judgements awarded are pursued for collection.
You do! If you have a pet, please clean up after it and comply with all applicable rules. Please do not leave pet messes anywhere on the property, including the grounds and the dog-run.
If you are found not picking up after your pet, you will face a $100 fine for the first offense. Subsequent offenses will result in a $150 fine for each incident. Repeated violations will be cause for termination of your lease.
We would love to hear from you. Please contact our management directly to communicate your questions, concerns, and/or suggestions. We can only correct what we know about so please make us aware of things that are bothering you. Our goal is to have a clean, safe, pleasant community for all of our tenants and their guests.
Please do not allow unauthorized visitors to enter the building.
The biggest compliment we can receive is when a tenant refers a friend to live with us. We hope your enjoy your new apartment home, and we would love to have your friends stay with us as well!
Please refer other potential tenants to us, and we will pay you a referral fee for any such referral that executes a 12-month, full-rent lease. Please contact our property manager directly with referrals and we will demonstrate our appreciation! You may receive cash or a rent credit for your next month.
We highly recommend that all tenants carry renters insurance. It is inexpensive, and the landlord/owner insurance policies will not cover your belongings should something unfortunate happen.
Yes, unless you give us notice that you will not be renewing your lease at least sixty days prior to the end of your lease term, your lease will renew automatically for another 12 months.
Authorized access is only granted via keyfob, assigned access code, and/or being “buzzed in” from the callbox location. You should never give your keyfob nor assigned access code to your visitors.
Visitors should use one of the two callboxes to contact you (the callboxes will be programmed to call the number of your choice), and you can “buzz” them in on your phone keypad.
All exterior entrances have access control discouraging unauthorized entry, and all exterior entrances are being continually video-recorded by cameras.
Yes, there are cameras covering most of the exterior entrances, hallways, and the grounds at Pulaski Lofts.
If you deem the situation to be serious, please dial 911. If the problem is not serious enough to involve the police, please still tell the property manager about it in detail, so we can address the issue properly with the offending party.
If you lock yourself out of your apartment, you may contact us to see if a member of our staff is able to assist you. There is a $100 charge for this service after hours, payable directly to the staff member who responds. After-hours lockout service is a courtesy provided by our individual staff members.
If a staff member is unable to assist, you will need to call a private locksmith at your own expense.
In the case of a true emergency after hours, please contact us, and leave a detailed message. In your message, please clearly state:
Once you have contacted us, a team member will contact you as soon as possible. At that time, they will make arrangements to meet you at your apartment to resolve the problem.
Call 911, first! Then contact us immediately.
This is considered an emergency when outside temperatures drop below 66 degrees F (for heat) or above 80 degrees F (for A/C), and when the unit is not working due to mechanical malfunction.
If your electricity is shut off for non-payment of your bill, please contact the utility provider to re-establish service.
Many electrical issues can be solved by simply flipping the switches in your breaker box. Please locate your breaker box (grey) and move the “OFF” circuit breaker(s) from left to right. If a wall switch or outlet begins to smoke or smell like it is burning, turn off that switch or unplug items from the outlet and turn off the circuit breaker, then report the problem during normal business hours by contacting us.
Partial outages do not constitute as an emergency. An electrical outage may be considered an emergency ONLY if there is no electricity throughout the unit AND:
Please contact us immediately if there is any risk of damage to possessions or the property and you cannot contain the leak. Turn off the water valve to the broken pipe or to the exterior water main – if you can locate it – until a team member arrives. Do everything within your power to contain any leaking or flooding and contact us immediately.
If your plumbing drain system ceases to work, none of your sinks, tubs, or toilets will function properly. The stoppage of one toilet or drain when other bathrooms are functional is not an emergency. Do everything within your power to contain any leaking or flooding and contact us immediately.
If you suspect a break-in, call 911 immediately, then please contact us immediately and leave a message if no one is available.
Please contact our Property Manager, your first point of contact for needs or concerns and will coordinate with the maintenance and cleaning teams.
New construction requires a power shut-off switch on the wall (it is usually next to the switch that operates your sink disposal). Make sure it is in the “on” position to provide power to your dishwasher – it may be as simple as that! If not, let us know and we will come by to check it out.
Tenants are responsible for purchasing their own light bulbs and batteries. As a courtesy, we will change out any non-working bulbs or batteries for the first 14 days of the lease. Please notify us if you require this service, or if you have trouble accessing the lightbulb location – we are happy to help.
Please contact our Property Manager as soon as possible so we can investigate this issue. This may be considered an emergency ONLY if there has been no hot water for an extended period of time (days, not hours).
In the event of no hot water over the weekend or after business hours, we may be unable to repair the problem in a timely manner as we would like, so be resourceful in the meantime.
This may be considered an emergency ONLY if there is only one toilet in the unit and you have made every effort, including plunging, to clear the stoppage yourself. Please contact our property manager as soon as possible so we can investigate.
Please take care to only flush standard/biodegradable toilet paper in the toilets. Anything else flushed could cause major sewer line issues.
The type of detergent in these washers is very important. All the apartments have “high efficiency” washers that require use of high-efficiency or “HE” low-suds detergent. Using normal detergents (not specified as “HE” or “low suds”) could result in excessive suds and detergent not rinsing from the clothes.
If your refrigerator does not run, first confirm that the plug is tightly pushed into the electrical outlet. Then, check the circuit breaker. Keep in mind that the refrigerator may be in a defrost cycle, so wait 20 minutes and check again. If it is still not running, please contact our property manager for it to be serviced.
If your entire stove/oven does not operate, the problem could be caused by the time or day not being set. The time of day must first be set in order to operate the oven. Also, please confirm that the cord/plug is plugged correctly into the outlet. If only the oven does not operate, please confirm that the oven controls are set properly for the desired cooking feature.
New construction requires a power shut-off switch on wall (it is usually located next to the switch that operates your sink disposal). Make sure that it is in the “ON” position to provide power to your dishwasher…it may be as simple as that. If not, please contact our property manager for it to be serviced. Also, please note that/check for:
Do not put anything in the garbage disposal that is not biodegradable food. A garbage disposal is not a trash can; it is for food scraps only. Nonfood items can damage both blades and the motor. When in doubt, throw it out!
